Live · NYC dispatch · 04:11 EDT

Built where the phones ring at 3am — and someone always picks up.

April 2026

Lower Manhattan · 22nd St

Capture every call.
Convert every lead.

Nexus AI Horizon builds AI voice agents and SMS workflows for service businesses. We answer every inbound call in under 2 seconds, qualify leads in 30, and book the job — 24/7, in your brand’s voice. No new hires.

Emergency Home Services

Property Management

Moving & Relocation

Financial Services

We find what's costing you customers, and we automate the fix.

Nexus AI Horizon identifies the exact bottlenecks costing your business revenue — missed calls, slow follow-up, manual scheduling, dispatch chaos — then designs and deploys the systems to solve them. End-to-end. Live in 14 days. Tuned every week.

Four services. One operating layer behind your phone, your inbox, and your calendar.

Service · 01

Call Answering & Qualification

Every inbound call answered in under two seconds, day or night. Calls qualified, urgent ones routed, the rest scheduled — in your brand’s voice. You stop losing the customer to voicemail.

Service · 02

Lead Capture & Follow-Up

Every form, text, and call gets a same-minute response — then a follow-up sequence that runs until the lead books, replies, or opts out. No lead left to cool overnight.

Service · 03

Booking & Scheduling

Customers book themselves into the right slot, with the right tech, on the right day — instantly, by voice or SMS. Your calendar fills overnight without anyone in the office.

Service · 04

Workflow & Dispatch Automation

The hand-offs your team does manually — intake to dispatch, dispatch to invoice, job to follow-up — running in the background, on the systems you already pay for.

Tailored to four industries. Built for the operators in them.

After-hours · P1

02:14 EDT

Emergency Home Services

Plumbing · HVAC · Restoration · Electrical

The 2:14am call gets answered, triaged, and dispatched.

An after-hours burst pipe gets a real-sounding pickup in under two seconds. The system asks the right questions, flags it as a P1 emergency, and texts your on-call tech the address, problem, and access notes — before the customer hangs up. Your customer gets an ETA SMS within sixty seconds.

62%

of after-hours emergencies converted to booked jobs

Tenant intake

Lease tours

Property Management Tenant intake · Maintenance · Lease tours

Every tenant call answered. Every tour booked.

Tenants reach a real-sounding voice for maintenance — with photo intake over SMS, severity tagged, work order pushed straight to AppFolio or Buildium. Lease leads get qualified on income, move-in date, and pets, then booked into your leasing agent’s calendar without a callback.

4×

lease tour booking rate vs. callback model

Estimate · 11 min

Sun · 23:14

Moving & Relocation

Quote intake · Estimate · Booking

Sunday-night quote requests become Monday-morning bookings.

Voice intake captures origin, destination, date, size, stairs, parking. An SMS estimate goes out in eleven minutes with a one-tap booking link. A four-touch follow-up sequence runs over five days — the lead either books or unsubscribes cleanly. Your sales team never works the weekend.

3.2×

quote-to-booking conversion · 60-day window

Audit-ready

SOC 2 · CCO-approved

Financial Services

Advisor intake · Qualification · Compliance-ready

Discreet intake. Qualified meetings only. Audit-ready transcripts.

A custom-trained voice tuned to your firm’s tone screens prospects on AUM, accreditation, and intent — then books only the meetings worth your senior advisor’s time. Every call recorded and stored to your retention policy. Approved by your compliance officer in week one.

$4.6M

new AUM in 90 days · single RIA client

One number. Five boroughs. A thousand calls a week.

Nexus deployments route across the entire NYC metro. Calls land where they should — the right borough, the right tech, the right hand-off — without anyone in your office moving a finger.

calls this week

Cool Number

0 %

boroughs live

The numbers most operators don’t want to look at

Every voicemail is a bill you'll never send.

The average service business misses 38% of inbound calls. At $400 per job, that’s $146,000 a year on the floor. Most owners can name the number. Few can stop it.

avg. lost / yr · 1 line

$ 0

inbound · unanswered

0 %

−$320

~~Plumbing · garbage disposal · DUMBO~~ 0:34

−$640

~~Move quote · 1 BR Park Slope~~ −

−$480

~~HVAC · annual maintenance~~ 0:51

−$3,200

~~Restoration · water · basement~~ 1:38

−$2,800

~~Electrical · panel upgrade · Harlem~~ 0:42

−$5,200

~~Property mgmt · maintenance · 14 units~~ 0:29

−$960

~~HVAC · refrigerant leak · LIC~~ 1:17

−$4,400

~~Move · long-haul · Boston~~ 0:48

−$3,200

~~Lease inquiry · Fort Greene~~ −

−$3,200

~~Lease inquiry · Fort Greene~~ −

−$6,800

~~Restoration · mold · Bronx~~ 0:33

−$240

~~Electrical · outlet replacement~~ 0:21

−$8,400

~~HVAC · install consult · Brownstone~~ 1:54

−$1,800

~~Plumbing · sewage · West Village~~ 0:46

−$0

~~Property mgmt · package locker~~ 0:14

−$380

~~HVAC · thermostat install~~ 0:52

−$12,400

~~Restoration · fire damage assessment~~ 1:42

−$12,400

~~Plumbing · leak · ceiling · Tribeca~~ 0:39

A voice that picks up. A workflow that doesn't sleep.

Click any node to see what runs underneath. The whole pipeline ships in 14 days, deployed alongside your existing line so nothing breaks.

Manhattan

412calls / wk

Brooklyn

368 calls / wk

Queens

241 calls / wk

The Bronx

148 calls / wk

Staten Is.

78 calls / wk

Burst pipes don't wait for business hours.

Restoration co. cut response time 14 min → 11 sec

A front desk that never goes home.

1,200-unit operator: 4× lease tour booking rate

Sunday-night quotes. Monday-morning bookings.

NYC mover: 3.2× quote-to-book conversion

Discreet intake. Audit-ready follow-up.

Midtown RIA: $4.6M new AUM in 90 days

Lower Manhattan · 22nd Street

Built where business never sleeps.

Three weeks. Then it just runs.

$01 · audit –shadow your-line –duration 7d

We sit on your inbound line for 7 days. Map every call type, every pricing rule, every after-hours flow. Output: a deployment plan you can challenge line-by-line.

$02 · build –voice your-brand –sms workflows –ship 14d

Voice agent, SMS workflows, and CRM hand-offs go live in week two. We run side-by-side with your existing line so nothing breaks while we tune. Live in 14 days.

$03 · scale –tune weekly –review every-tuesday

Weekly review of every escalation, every miss, every booked job. Your agent gets sharper every week. Tuesday email with the numbers.

Stop missing the calls that pay you.

No deck. No marketing intro. We respond in under 4 business hours.

Built where the phones ring at 3am — and someone always picks up.

Capture every call. Convert every lead.

We find what's costing you customers, and we automate the fix.

Call Answering & Qualification

Lead Capture & Follow-Up

Booking & Scheduling

Workflow & Dispatch Automation

Tailored to four industries. Built for the operators in them.

The 2:14am call gets answered, triaged, and dispatched.

62%

Every tenant call answered. Every tour booked.

4×

Sunday-night quote requests become Monday-morning bookings.

3.2×

Discreet intake. Qualified meetings only. Audit-ready transcripts.

$4.6M

One number. Five boroughs. A thousand calls a week.

Every voicemail is a bill you'll never send.

A voice that picks up. A workflow that doesn't sleep.

Manhattan

Brooklyn

Queens

The Bronx

Staten Is.

Burst pipes don't wait for business hours.

A front desk that never goes home.

Sunday-night quotes. Monday-morning bookings.

Discreet intake. Audit-ready follow-up.

Built where business never sleeps.

Three weeks. Then it just runs.

Stop missing the calls that pay you.

Capture every call.
Convert every lead.